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Gold rate for our retail stores
Country (22kt/gm) (24kt/gm)
United Arab Emirates 297.25 AED 321.00 AED
04/10/2024 10:22 PM
Qatar 300.50 QAR 321.50 QAR
04/10/2024 8:48 PM
Bahrain 30.80 BHD 32.80 BHD
04/10/2024 3:46 PM
Kuwait 24.17 KWD 26.35 KWD
04/10/2024 8:42 PM
Oman 31.70 OMR 33.75 OMR
04/10/2024 8:34 PM
Saudi Arabia 303.00 SAR 329.00 SAR
04/10/2024 11:30 PM
Singapore 107.90 SGD 118.80 SGD
05/10/2024 6:07 PM
Malaysia 353.00 MYR 371.00 MYR
04/10/2024 6:24 PM
United States 81.00 USD 86.00 USD
04/10/2024 11:14 PM
United Kingdom 64.80 GBP 65.30 GBP
03/10/2024 3:47 PM
Canada 111.50 CAD 117.75 CAD
02/10/2024 2:41 PM
Australia 120.60 AUD 131.60 AUD
04/10/2024 2:12 PM

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Our Commitment
  • The MALABAR Promise
  • Exchange Policy
  • Cash Back policy
  • General Policies
Complete Transparency
Our invoice and price tag are detailed and completely transparent.


Zero-Deduction Gold Exchange
At Malabar Gold and Diamonds we are more than happy to exchange your gold jewellery purchased from us.


Guaranteed Buyback
All our gold jewellery holds 916 hallmark certification, a guarantee of purity.


Responsibly Sourced
Sourced in a responsible manner to protect the environment and stakeholders; for It to be truly auspicious.


Fair Price Policy
Reasonable making charges for all jewellery which assure best value for purchase.


916 Hallmark Pure Gold
All our gold jewellery holds 916 hallmark certification, a guarantee of purity.


Assured Lifetime maintenance
We assure lifetime maintenance at all our 325 stores across 11 countries.


Tested & Certified Diamonds
Our gems pass through 28 internal quality tests and are also certified by international laboratories.


Fair Labour Practices
Fair wages, benefits and working conditions for karigars.



Jewellery Exchange Within 15 Days
If for any reason you are not happy with the purchase, simply return it within 15 days of exchange without any loss.


GOLD JEWELLERY:

Gold Jewellery purchased from Malabar Gold & Diamonds can be exchanged in any of its outlets in GCC and India

  1. Exchange done within 15 days:
    • GCC Outlets: Gold Jewellery purchased from Malabar Gold & Diamonds outlets in GCC can be exchanged within 15 days from the invoice date without any loss in Gold Weight and Making Charge, provided the jewellery is in its original condition. Only one such exchange will be permitted against an invoice.
    • India Outlets: Gold Jewellery purchased from Malabar Gold & Diamonds outlet in GCC can be exchanged within 15 days. In this case, the same Gold Weight and levied Making Charge will be adjusted towards the new purchase.
  2. Exchange done After 15 days:
    • GCC and India Outlets: For exchange made after 15 days of the sale, the stone weight (if any) and making charge of the item will be deducted and the actual value of gold as on that date will be provided.
DIAMOND AND PRECIOUS GEM JEWELLERY

Diamond and precious gem jewellery purchased from Malabar Gold & Diamonds outlets can be exchanged/returned only within the same country of its purchase.

  1. Exchange done within 15 days:Diamond and precious gem jewellery purchased from Malabar Gold & Diamonds outlet in the GCC can be exchanged within 15 days from the invoice date against diamond and precious gem jewellery without any loss in value. Only one such exchange will be permitted against an invoice.
  2. Exchange done After 15 days:
    • Against Diamond and Precious Gem Jewellery:In case of exchange with diamond and precious gem jewellery after 15 days, the price calculation for the returning item will be either (a) 80% of the total invoice value or (b) 100% of the prevailing gold price + 80% of prevailing diamond price, whichever (a or b) is higher.
    • Against Gold Jewellery:In case of exchange against gold jewellery, the valuation of returning stock would be either (a) 70% of the total invoice value or (b) 96% of the prevailing gold value + 70% of the prevailing diamond price, whichever (a or b) is higher.
SILVER JEWELLERY

Silver Jewellery purchased from Malabar Gold & Diamonds can be exchanged/returned only within the same country of its purchase. Within 15 days from the date of purchase, allowed only once, and should be returned in the country of purchase.

  • Own Items Exchange: 15% less from board rate if stone/enamel is removed.
  • External Items Exchange: 30% less from board rate if stone is removed.
GOLD JEWELLERY:

Malabar Gold & Diamonds permits cash buy back in any of our outlets in GCC and India. Standard deductions in the respective region will be applicable.

DIAMOND AND PRECIOUS GEM JEWELLERY

Malabar Gold & Diamonds permits cash buy back in any of our outlets in GCC and India. Standard deductions in the respective region will be applicable.

SILVER JEWELLERY:
  • Own Silver Items: 20% less from board rate and will be calculated on the Net weight neglecting the stone/enamel if any.
  • External Items: No cash back will be allowed.
QUALITY CHECK

All exchange/buy back will be subject to a Quality Check (QC) by our QC department or by a certified laboratory as required. A maximum of 4 days will be required for the QC process.

1. CUSTOMISED JEWELLERY

Diamond and Precious Gem Jewellery:Custom made, altered or damaged products will not be covered under the above mentioned exchange policy. Such products will be valued for exchange or cash buy back based on the QC report.

Gold:Custom made or altered products will not be covered under the "Exchange within 15 days" policy given above. Such products will be considered under "Exchange after 15 days" or "Cash Buy Back".

2. OFFERS & PROMOTIONAL PRODUCTS

Standard Exchange and Cash Back policies will not be applicable on promotional products and products sold on special offers.

3. REFUND OF CASH ADVANCE

Refund of cash advances are subject to management decision based on the expenses incurred by the company against this order.

4. CUSTOMER ORDERS (CUSTOM MADE)

All customer orders should be collected within 3 months from the date of delivery mentioned in the voucher. Original voucher to be produced for collecting the order.

5. PROOF OF PURCHASE

All exchanges will be applicable only on submission of the original invoice and the guarantee card of the product.

6. RETURN OF GIFTS

Any gifts issued at the time of purchase should be returned at the time of return/exchange of the product or the value of the gift will be deducted accordingly.

7. TAXES & DUTIES

All local taxes and duties (as applicable) at the point of exchange should be borne by the customer.

8. DISCRETION OF RIGHTS

Malabar Gold & Diamonds reserves the right to exercise discretion in permitting all returns and exchanges.

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