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Gold rate for our retail stores
States Gold Rate /gm (22kt)
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Our Commitment
  • The MALABAR Promise
  • Exchange Policy
  • Cash Back policy
  • General Policies
Only certified jewellery
All our gold jewellery is BIS Hallmark certified, diamond jewellery is certified by International Gemmological Laboratory (IGI), and platinum jewellery is certified by Platinum Guild India (PGI)
Buyback Guarantee
Any Jewellery purchased from Malabar Gold & Diamonds outlet can be exchanged within 14 days. In this case, the same Gold Weight and levied Making Charge will be adjusted towards the new purchase. In case of cash buy back, standard rate deduction is applicable on the prevailing gold/diamond/platinum price.
Free Lifetime maintenance
In case you are not satisfied with the item bought from us, you can choose to return the product to any of our store. Duration for no loss exchange may differs from country to country
Jewellery exchange without any loss
In case you are not satisfied with the item bought from us, you can choose to return the product to any of our store. Duration for no loss exchange may differs from country to country
GOLD JEWELLERY

    1. 1. Gold jewellery can be exchanged in within 7 days, without any deduction; provided the jewellery is in its original condition and returned to the same store where it was bought.

  1. 2. Order Advance Gold Price : If the customer pays full amount advance, he/she can choose either advance payment date’s gold price or delivery date’s gold price. To avail this offer, customer has to take delivery within 6 months from the date of booking.

DIAMOND JEWELLERY

    1. 1. In case of exchange/return only after the Quality Controller satisfies himself as to the condition of the ornament will he agree for the exchange. A maximum period of 4 working days will be required to do the QC, during which time the customer will be issued a receipt for jewellery deposited at the store.

  1. 2. Any diamond jewellery purchased from Malabar jewellery can be exchanged within 7 days of sale, for other diamond jewellery, without any loss, in any of our outlets in India and GCC. Only one such exchange for the full value is permitted in the 7 day period.
GOLD JEWELLERY:

Malabar Gold & Diamonds permits cash buy back in any of our outlets in GCC and India. Standard deductions in the respective region will be applicable.

DIAMOND AND PRECIOUS GEM JEWELLERY

Malabar Gold & Diamonds permits cash buy back in any of our outlets in GCC and India. Standard deductions in the respective region will be applicable.

QUALITY CHECK

All exchange/buy back will be subject to a Quality Check (QC) by our QC department or by a certified laboratory as required. A maximum of 4 days will be required for the QC process.

1. We provide free life time maintenance and repair of our ornaments. Any replacement of stones, gold added and such other additions will be charged. If however there is found to be a manufacturing defect that caused the jewellery to be damaged then there will be no charges.

2. The original slip should be produced to take delivery of jewellery ordered by the customer, and orders should be collected within 3 months of the date on the delivery slip.

3. Refund of the amount advanced towards an order will not be encouraged under any circumstances. The management reserves the right to take a decision in this regard.

4. The original invoice of Malabar Gold and Diamonds should be produced for any return or exchange.

5. Cash refunds in excess of INR 20,000 in case of old gold purchase or diamond buy back shall be made by way of account payee cheque or crossed DD.

6. All disputes are subject to jurisdiction of the courts of Calicut.

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