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Exchange Policy

 If the customer wishes to exchange any jewellery that is purchased from www.malabargoldanddiamonds.com they can do so, by returning the same to www.malabargoldanddiamonds.com, registered address or to any of our stores in India.

 If exchanged within 14 days of purchase:

 100% exchange of invoice value can be availed by the customer, if the product is exchanged within 14 days of purchase.

 If exchanged after 14 days of purchase:

 The platinum and gold rate of www.malabargoldanddiamonds.com or of that of the store is applicable at the time of exchange will be considered as the benchmark rate.

Product Type Exchange Value
Gold Jewellery 99% value of benchmark gold rate
Diamond Jewellery 99% value of benchmark gold rate and 90% value of invoice value of diamonds
Era or Uncut Jewellery 99% value of benchmark gold rate & 70% invoice value of uncut diamonds
Precia or Precious stone Jewellery (Ruby, Emerald, Sapphire) 99% value of benchmark gold rate& 75% invoice value of precious stone
Solitaire diamond only 100% prevailing market value of solitaire diamond subject to maximum of Rs. 10lacs
Solitaire diamond studded jewellery 100% prevailing market value of solitaire diamond subject to maximum of Rs. 10lacs.
99% value of benchmark gold rate & 90% invoice value of diamond
Platinum Jewellery 100% value of benchmark platinum rate and 90% invoice value of diamond
Gold Coins 99% value of benchmark gold rate
Making Charge, Other stones and taxes No exchange value

 All products will undergo quality checks before the exchange is initiated. Malabar Gold and Diamonds reserves the right to calculate the buyback amount of the product depending on the final evaluation by our quality check team.

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